What a Card says.
ActionsWhich actions this agent may take.Refund an order. Not cancel a subscription.
How muchThe most per action, and totals per window.€50 a refund, €500 and 10 refunds a day.
Outside itHold it for the owner, or refuse it.A held call waits a set time, then it is refused.
Who holds itOne agent, or several sharing one balance.Revoke it, and only that authority stops.